Toyota Used Car Manager Clarksville, Indiana
$31,200,000–$52,000,000 year
On-siteClarksville, Indiana, United States
Job Summary
Lead, coach, and motivate the used vehicle sales team to consistently exceed monthly sales, gross profit, and customer satisfaction goals. Desk deals, structure transactions, and assist sales consultants in closing deals while maximizing profitability. Monitor daily sales performance, appointments, closing ratios, and follow-up activities to ensure team accountability. Partner with the Used Inventory Manager to maintain the right inventory mix, competitive pricing, and inventory turn. Analyze market trends, inventory aging, and sales data to make strategic decisions that improve performance. Recruit, hire, train, mentor, and develop sales professionals through ongoing coaching and performance management. Ensure compliance with all dealership policies, lender requirements, and federal, state, and local regulations. Collaborate with the Finance & Insurance department to maximize finance penetration, product sales, and overall customer satisfaction. Oversee merchandising standards, online inventory presentation, and showroom readiness to ensure every vehicle is presented professionally. Resolve customer concerns promptly and professionally while protecting the dealership's reputation.
Required Qualifications
- Minimum of 3 years of automotive sales management experience
- Proven history of achieving sales, gross profit, and customer satisfaction goals
- Strong leadership, coaching, and team-building skills
- Experience with desking deals, appraising trade-ins, and managing used vehicle inventory
- Proficiency with dealership CRM and inventory management systems such as VinSolutions, DealerSocket, vAuto, or similar platforms
- Strong analytical, organizational, and communication skills
- Valid driver's license with a clean driving record
Desired Qualifications
- Strong preference for used vehicle management
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