Tour Receptionist Desk - Sales Support
On-site · Williamsburg, Virginia, United States
Job Summary
Tour Receptionist Desk and Sales Support at Holiday Inn Club Vacations. Responsible for check-in/check-out for the designated sales and marketing department, managing the resort tour reception, gifting, Kids Club, Sales F&B and Sales Receptionist functions, and preparing/distributing departmental reporting. Ensures check-in accuracy by verifying marketing qualifications for proper tour assignments and executes the gifting process for the designated sales/marketing areas. Requires excellent computer/phone skills and proficiency in MS Word, PowerPoint, and Excel, with strong customer service orientation, communication skills, organization, and attention to detail.
Required Qualifications
- Excellent computer and telephone skills
- Proficient in use of Internet, MS Word, PowerPoint and Excel
- Strong commitment and execution of customer service skills
- Able to priorities, organize and delegate assignment with ease
- Strong work ethic
- Excellent verbal and written communication skills
- Possess well-developed judgment, interpersonal and communication skills
- Attention to details and analytical as well as creative approach to tasks
- Participates in proactive team efforts to achieve departmental and company goals
- Carries out any reasonable request by management
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