Tour Host
On-siteNew Orleans, Louisiana, United States
Job Summary
Deliver engaging, informative, and entertaining commentary on City Sightseeing New Orleans' double-decker bus and walking tours, balancing historical facts, storytelling, and safety messaging for diverse audiences. Provide general visitor information, address guest requests, and respond to feedback while monitoring activity to ensure a safe environment. Clearly communicate tour safety rules and follow all emergency protocols as established by company policy. Coordinate with colleagues and communicate tour-related updates or incidents to the Route Manager and Director of Sales & Operations. Maintain a professional, energetic presence while adjusting delivery based on guest demographics and stop-to-stop rider changes.
Required Qualifications
- Must be licensed by the City of New Orleans as a Tour Guide (or meet eligibility to obtain license)
- Strong public speaking and storytelling abilities
- In-depth knowledge of New Orleans history, culture, and major attractions
- Excellent verbal communication and listening skills
- Ability to handle diverse audiences and manage group dynamics
- Familiarity with the tour routes, ticketing options, and surrounding attractions
- Professional demeanor with the ability to work independently and as part of a team
- Ability to stand, walk, and talk for extended periods
- Frequent use of hands, arms, and voice while delivering tours
- Ability to climb stairs, board buses, and occasionally lift up to 20 pounds
- Must be comfortable working outdoors in various weather conditions
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