Tour Associate
$47,840–$52,000 year
On-siteRichmond, California, United States
Job Summary
Lead guided tours for public visitors, groups, and special guests at the Richmond location and events in San Francisco while welcoming guests, managing logistics, and delivering engaging presentations. Prepare retail, gallery, and warehouse spaces before tours, process Shopify transactions, restock merchandise, and monitor inventory levels. Assist with public programs, community events, and private functions by handling setup, registration, guest services, and cleanup. Collaborate with programming staff to ensure smooth operations and occasionally serve as an event attendant. This part-time role requires onsite presence at the Richmond location with occasional travel around the Bay Area, working 2-3 days per week including evenings and weekends as needed.
Required Qualifications
- High school diploma or equivalent
- Previous experience in customer service, education, museums, or hospitality
- Comfortable with public speaking and interacting with diverse groups
- Dependable, punctual, and professional in appearance and attitude
- Ability to work evenings, weekends, and holidays as needed for events
- Ability to stand or walk for extended periods
- Ability to handle, move, and position fragile and valuable artifacts with care; may involve lifting items up to 50 pounds
- Occasional climbing of ladders or use of lifts to access or install exhibits
- Regular use of hands and fingers for detailed work, including artifact examination, documentation, and handling delicate materials
- Extended periods of computer work for research, collections management, and administrative duties
- Visual acuity required for close inspection of artifacts and reading fine print on labels or documents
- May require occasional travel for exhibition planning, conferences, or collection acquisition
- Part-time, Non-exempt, Onsite in Richmond, CA
- $23.00-$25.00/hour
- 2-3 days per week [2 weekdays +/- 1 weekend day]
- Occasional evenings and weekends per event schedule
Desired Qualifications
- Bachelor's degree in a relevant field
- Multilingual or fluent in a second language
- Knowledge of museum subject matter (e.g., art history, science, local history)
- Experience using audio/visual equipment or event support tools
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