TOOLS ENGINEER L2

Deploy the release of new technologies and design, install, configure, maintain and test PC/server operating systems, networks, and related utilities and hardware. Troubleshoot problems reported by users, support Web access and electronic messaging services, and maintain a secure systems environment. Provide infrastructure solutions based on application needs, install new servers, and maintain the infrastructure. Able to work collaboratively with clients and other technical colleagues across functional areas. Able to diagnose and resolve complex hardware, software and connectivity problems. Enhanced knowledge of production monitoring and potential to support one or more systems or applications of low to medium complexity with multiple concurrent users, ensuring control, integrity, and accessibility.