Tolls Attendant - Dollywood Theme Park - Seasonal

Job Summary

Required Qualifications

• •Minimum of 14 years of age
• •Must be able to operate Ticket Sales System, scanners, phone equipment, and mobile payment processors
• •Must successfully complete a pre-employment background check including drug screen
• •Must be able to project Dollywood's image by being genuinely friendly and caring and by taking pride in their work
• •Must be self-motivated and disciplined
• •Must be able to prioritize and complete work assignments on a timely basis
• •Must maintain strict confidentiality and judgment regarding privileged information
• •Must be willing to constantly improve
• •Must have professional appearance with good personal hygiene
• •Friendly, outgoing, polite, courteous, honest, dependable, mature, positive attitude and good judgment to make sound decisions
• •Must promote and support a team work environment by cooperating and helping co-workers
• •Must adapt to changes easily
• •Must tolerate a fast-paced environment
• •Must be sensitive to the needs of our Guests and feel empowered to take action to meet their needs within company guidelines
• •Must be able to remain attentive and alert
• •Excellent verbal communicator – accurate, consistent and detailed
• •Must have manual dexterity necessary to complete all job duties
• •Able to work in a small, confined area
• •Able to comprehend instructions and retain information
• •Able to learn additional ticketing system functions
• •Able to move about and react quickly in emergency situations
• •Able to maintain dependable work attendance and flexibility with assigned work schedules including any required overtime, evenings, weekends and holidays
• •Give two weeks' notice for requested days off and have all necessary schedule changes approved by leadership
• •Able to tolerate stress due to job responsibilities and serious consequences of making an error
• •Able to operate a fire extinguisher
• •Able to tolerate detergents and chemicals
• •Able to be flexible to handle frequent changes in priorities
• •Must be willing to perform other work functions as assigned
• •Able to memorize safety standards & scripted material
• •Able to memorize cash handling procedures
• •Above average attention to detail and accuracy of information
• •Must be able to learn computer, Ticket Sales System, computer scanning equipment, and printer equipment
• •Position may require occasional to frequent lifting of up to 50 lbs
• •Position may require intermittent to prolonged sitting, standing and/or walking for duration of shift, up to 13 hours
• •Employees may also be required to travel to various areas on property which may include changes in terrain, stairs and uneven surfaces
• •This position requires the ability to perform work tasks in varying weather conditions to include extreme cold and heat
• •This position requires strong cognitive skills, including the ability to think critically, solve problems, process and retain information, have attention to detail and communicate effectively using approved methods
• •Able to push and/or pull
• •Able to bend at the waist and knees for long periods of time

Desired Qualifications

• •Must be able to learn computer, Ticket Sales System, computer scanning equipment, and printer equipment