To-Go Specialist
On-siteFort Worth, Texas, United States
Fort Worth, Texas, United StatesOn-siteFull TimeAssociates DegreeLarge
Full TimeAssociates DegreeLarge
Job Summary
Greet guests promptly and deliver warm, attentive hospitality with every interaction, ensuring a seamless pickup experience. Listen carefully to orders, communicate clearly, and prepare, review, and confirm orders to meet guest expectations before pickup. Accurately enter orders and process payments using the POS system while maintaining a clean, organized, and fully stocked To-Go area. Communicate with guests by phone in a professional, friendly manner and resolve order concerns quickly, involving leadership when needed. Work collaboratively with the Front of House team to support smooth service.
Required Qualifications
- Excellent written and oral communication skills
- Ability to perform simple mathematical calculations
- Ability to work on your feet for 8 hours or more a day
- Ability to bend, kneel, and lift items frequently weighing up to 25 pounds
- Ability to be patient and have a guest-oriented mindset
- Ability to maintain positive working relationships with all team members
- Attention to cleanliness and safety procedures
- Must have reliable transportation
- 18+ age requirements for FOH positions
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