To-Go Specialist
On-siteMurfreesboro, Tennessee, United States
Job Summary
Greet guests promptly and provide a seamless pickup experience, listening carefully to ensure order accuracy. Prepare, review, and confirm orders before pickup, then accurately enter orders and process payments using the POS system. Maintain a clean, organized, and fully stocked To-Go area while communicating with guests by phone in a professional, friendly manner. Resolve order concerns quickly and involve leadership when needed to ensure every guest leaves feeling appreciated. Work collaboratively with the Front of House team to support smooth service. This role requires standing for 8 hours or more, bending, kneeling, and lifting items up to 25 pounds, with flexible schedules including holiday closures.
Required Qualifications
- Excellent written and oral communication skills
- Ability to perform simple mathematical calculations
- Ability to work on your feet for 8 hours or more a day
- Ability to bend, kneel, and lift items frequently weighing up to 25 pounds
- Ability to be patient and have a guest-oriented mindset
- Ability to maintain positive working relationships with all team members
- Attention to cleanliness and safety procedures
- Must have reliable transportation
- 18+ age requirements for FOH positions
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