Titles Specialist
On-siteMiami, Florida, United States
Job Summary
Process and verify vehicle titles by analyzing ownership documents against company and state guidelines. Check titles for errors, provide alternative correction forms, and create lien holder payoff packets. Communicate daily with sellers via call, email, and text to handle title issues post and pre-sale, while assisting clients with scheduling vehicle pickups. Verify system file accuracy prior to dispatching vehicles to towing partners and coordinate with towing partners regarding pickup or release delays. Manage daily incoming and outgoing mail. Work independently in a fast-paced environment with fluency in English and Spanish.
Required Qualifications
- Extremely detailed oriented
- Excellent verbal and written communication skills
- Excellent organizational skills and attention to detail
- Strong analytical and problem-solving skills
- Proficient with Microsoft Office Suite or related software
- Ability to work independently in a fast-paced work environment
- Fluent in English and Spanish
- Must have a thorough understanding of national guidelines and local state regulations for vehicle titles
- High School Diploma or equivalent
- Minimum 1 year of experience as a Vehicle Title Clerk
Desired Qualifications
- Customer Service/Sales experience is a plus
- Salvage title experience is preferred
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