Title Assistant
On-site · Missoula, Montana, United States
Job Summary
The Title Assistant is responsible for supporting the title staff with general duties to maintain departmental efficiency, including answering calls and routing inquiries, gathering information from visitors, processing documents for payoffs, liens, and title clearance, and communicating with lenders, realtors, attorneys, and customers. Responsibilities include proofreading and correcting documents, researching and recording documents, managing filing and workflow, setting up/canceling escrow/title files, generating property-profile information (chain of title, tax statements, plat maps, demographics, legal descriptions, parcel numbers), delivering information and reports, and ensuring timely, accurate reporting. The role requires strong verbal and written communication, excellent customer service, attention to detail, organization, ability to meet deadlines, and proficiency with computer software; high school diploma or equivalent is required, with prior office/title/escrow or banking experience considered a plus. This position reports to the President and County Manager and is based in Missoula, MT, with on-site duties and standard attendance expectations.
Required Qualifications
- At least one year of related experience in customer service or related experience
- High school diploma or equivalent
- Proficient computer skills including Microsoft Office Suite or related software
- Strong verbal and written communication skills
- Excellent interpersonal and customer service skills
- Excellent time management skills with a proven ability to meet deadlines
Desired Qualifications
- At least one year of related experience in customer service or related experience
- Excellent interpersonal and customer service skills
- Strong verbal and written communication skills
- Proficient computer skills including Microsoft Office Suite or related software
Additional Requirements
- Must be at least 18 years of age
- Must have a valid driver’s license and can pass an MVR and background check
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