TikTok Shop Manager
$8,400–$10,800 year
On-siteDelhi, Delhi, India
Delhi, Delhi, IndiaOn-siteFull Time$8,400–$10,800 yearSmall
Full TimeSmall
Job Summary
Configure the TikTok Shop from the ground up, including account registration, product catalog setup, and FBM/FTB fulfillment configurations. Manage daily operations by monitoring buyer messages, verifying order processing, and maintaining shop health dashboards. Oversee ad campaigns via GMV Max and Search Ads, while overseeing the affiliate program and creator collaboration structures. Produce monthly performance reports covering GMV, ROAS, and P&L analysis. Ensure policy compliance, optimize inventory across multiple channels, and execute quarterly growth strategies to drive consistent upward GMV trends.
Required Qualifications
- Proven hands-on experience managing a TikTok Shop end-to-end via Seller Center — from initial registration through to active daily management
- Deep familiarity with TikTok Shop Ads — specifically GMV Max campaign setup, optimization, and creative management
- Working knowledge of Fulfilled by TikTok (FBT): inbound shipping, warehouse management, and fee structures
- Experience with TikTok Shop's affiliate and creator program: collaboration setup, commission structures, and creator relationship management
- Proficiency with TikTok Seller Center tools: Shop Health dashboard, ACE Powered Insights, order management, and promotions
- Experience integrating TikTok Shop with Shopify or other e-commerce platforms for catalog and inventory sync
- Familiarity with TikTok Search Ads and keyword-based campaign strategy
- Strong understanding of TikTok Shop's fee structure — referral fees, transaction fees, FBT costs, affiliate commissions, and refund admin fees
- Ability to build and interpret P&L analyses and net revenue reports from raw Seller Center order data
- Experience managing customer service operations within a 12-hour response SLA
- Comfortable managing inventory across multiple fulfillment channels and preventing overselling
- Highly organized and process-driven — able to manage multiple daily, weekly, and monthly operational rhythms simultaneously
- Proactive communicator — surfaces issues, opportunities, and insights to stakeholders without prompting
- Comfortable working in a fast-moving platform environment where policies and features change frequently
- Detail-oriented with a strong compliance mindset around TikTok's evolving seller policies
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