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Vergence8 months ago

Tier 2 Technical Support

On-site · Lafayette, Indiana, United States

Type
Full Time
Level
Mid Level
Education
Not Specified
Company size
Unknown

Job Summary

On-site Tier 2 technical support based in Lafayette, IN. Responsibilities include handling client technical issues, configuring and installing client workstations, developing documentation, ensuring regulatory and licensing compliance, maintaining IT infrastructure, performing backups/restores, on-call 24/7, writing biweekly blog entries, and coordinating with clients and staff to meet business needs.

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Vergence

Tier 2 Technical Support

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