Tier 2 Audio Visual Field Technician
$66,560–$90,080 year
On-site · Hayward, California, United States
Job Summary
Install and maintain a wide variety of AV technologies across client sites, ensuring high-quality installations and resolving technical issues. Travel up to 70% to support projects, perform cable management and 1st-fix hardware layout, ensure compliance with contract requirements, apply low voltage electrical concepts, utilize basic carpentry and installation skills, operate power tools safely, diagnose and troubleshoot problems, and maintain clear communication with project stakeholders. Strong emphasis on customer interaction, ability to work independently in fast-paced environments, and willingness to travel globally.
Required Qualifications
- Experience with AV systems such as Crestron, Extron, QSYS, or Cisco
- Understanding of signal flow and AV rack building to AVIXA standards
- Familiarity with AV industry cabling and connector termination
- Strong sense of urgency and agility in dynamic environments
- Excellent customer interaction skills and professionalism
- Ability to work independently in high-pressure, fast-paced settings
- Commitment to ongoing technical development
- Willingness and eligibility to travel and work globally
- Strong organizational and time management skills
- Effective written and verbal communication
- Critical thinking and problem-solving abilities
- Flexibility and adaptability to changing work hours and customer needs
- Team-oriented mindset
- Valid driver’s license
- 1–3 years of experience in the AV/VC industry
- Deeper knowledge of signal flow and AV installation
- Familiarity with Cisco, Extron, Crestron, or QSYS systems
- AVIXA CTS or CTS-I certification
- OSHA 10/30 or SST certification
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