Tier 1 Business Services Specialist I

Greet visitors and patients to determine their needs, collect documentation, and enter charges into the PM system same day of service. Obtain and enter copay, coinsurance, or other balances owed, then print billing slips for physicians to mark services performed. Schedule follow-up appointments, cancel no-shows, code diagnoses, and reconcile payments daily while ensuring claims are in drop status at charge entry. Maintain the cash drawer for making change and balance it daily, verifying all billing slips are submitted by end of day. Perform precertification and other duties as assigned.