Ticketing Systems and Technology Coordinator
On-siteIndianapolis, Indiana, United States
Job Summary
Administer Ticketmaster/SeatGeek and related ticketing technologies, configuring events, products, price codes, and inventory structures while maintaining user permissions and system settings. Troubleshoot platform issues, execute ticket fulfillment and distribution processes, and support season ticket, premium sales, group sales, parking, and special event inventory. Build and maintain ticketed events across all products, process inventory adjustments, and assist with gameday operations and event execution. Coordinate reporting requirements, manage workflows, and support league compliance initiatives. Maintain documentation, audit materials, and training guides while participating in user acceptance testing and platform migration projects. Manage ticketing hardware inventory, including scanners, mobile devices, and printers.
Required Qualifications
- 3–5 years of ticketing operations experience
- Strong technical aptitude
- troubleshooting skills
- Excellent organizational skills
- project management skills
Desired Qualifications
- Strong Ticketmaster/Archtics experience
- Experience with event builds
- inventory administration
- ticket fulfillment
- Experience supporting software implementations
- system upgrades
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