Ticketing Services Manager (Hybrid - New York Tri-State Area)
$55,000–$85,000 year
Remote · New York City, New York, United States or United States
New York City, New York, United States or United StatesRemoteFull Time$55,000–$85,000 yearMid LevelBachelors DegreeUnknown
Type
Full Time
Level
Mid Level
Education
Bachelors Degree
Company size
Unknown
Job Summary
The Ticketing Services Manager at TixTrack oversees client relations, enhances ticketing services, trains staff, and manages hardware installations. Requires bachelor's degree and 5 years experience in client management, preferably in ticketing. A hybrid work model is offered, focusing on exceptional client service.
Required Qualifications
- Bachelor’s degree in Business or a related field.
- 5+ years of proven client relationship management or customer service experience.
- 2+ years of experience in ticketing preferred.
Desired Qualifications
- Familiarity with ticketing hardware (e.g., Boca printers, scanners, terminal payment devices) preferred.
- Knowledge of HTML, custom CSS, or Google Analytics/Tag Manager is a plus.
Additional Requirements
- Candidates must be located in the NY Tri-State area (Connecticut, New Jersey, New York).
- Candidate must be able to work flexible hours, including evenings, weekends, and holidays.
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