Ticketing Agent
$27,040–$31,200 year
On-siteBeech Mountain, North Carolina, United States
Job Summary
Operate the cash register and handle cash and credit card transactions for ticket sales while maintaining cleanliness and organization of the ticket booth. Provide guests with information about the resort, activities, and ticket options, and assist with any ticketing issues or questions to resolve complaints as needed. Process reports, credit receipts, and cash handling with accuracy to ensure a smooth and efficient guest flow at the ticket booth. This role requires experience in customer service or retail, proficiency with computers and cash handling, and the ability to work weekends, holidays, and during peak periods. Reliable transportation is required with the ability to navigate snowy or winter conditions. Join our community of adventurers committed to providing a once-in-a-lifetime experience to guests and employees.
Required Qualifications
- Must be able to work weekends, holidays, and during peak periods
- Reliable transportation required with the ability to navigate snowy or winter conditions
Desired Qualifications
- Experience in customer service or retail is a plus
- Proficiency with computers and cash handling
- Strong communication and interpersonal skills
- Ability to multitask and work in a fast-paced environment
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