Ticket Seller- Satellite Music Hall
On-siteMemphis, Tennessee, United States
EXPIREDMemphis, Tennessee, United StatesOn-sitePart TimeEnterprise
Part TimeEnterprise
Job Summary
Conduct daily cash handling, balancing, and reconciling of ticket sales and stock. Assist managers with pricing initiatives, daily ticket counts, and internal ticket orders while working with Premium Seat Sales/VIP on nightly upgrades. Provide prompt customer service in person and over the phone, facilitate night-of-show Will Call and guest list operations, and troubleshoot issues like transfers and barcodes. Manage operations on the Ticketmaster host system, maintain the call center phone system, and follow opening and closing shift procedures. Collect, store, and track lost and found items as necessary.
Required Qualifications
- High School Diploma
- Knowledge of Cash Handling
- Knowledge of Phone & In Person Customer Service
- Entry level knowledge of Microsoft Applications (Outlook, PowerPoint, Excel, etc.)
- Flexible schedule (days/nights, weekends and holidays)
- Tolerance of all cultures, music and art forms
- Knowledge of ticket sales
- Experience in working in live entertainment operations
- Ticketmaster host system experience
- Experience in identifying counterfeit cash / ID's
Desired Qualifications
- Attention to detail in a multi-tasked environment
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