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University of LouisvillePosted 2 weeks ago

Ticket Sale Representative I (Account Executive Ticket Sales & Retention)

On-siteBelknap, Montana, United States

Full TimeAssociates DegreeLarge

Job Summary

Drive new business and renewals for football and men's basketball full season ticket packages by executing sales calls, prospecting, and referrals. Manage a portfolio of approximately 1,000 season ticket members as their primary contact, handling service matters like ticket exchanges and app troubleshooting while building relationships through in-seat visits and event touchpoints. Make an average of 50+ daily contacts via phone, email, and face-to-face meetings to consistently meet or exceed monthly and annual sales, renewal, and outreach goals. Incorporate CRM and prospecting software into workflows to track client interactions and lead progression. Represent the ticket sales team at home games and member events.

Required Qualifications

  • Associate's Degree in a related field
  • two (2) years of relevant experience
  • equivalent combination of education and experience

Desired Qualifications

  • Effective interpersonal, organizational, and communication skills, including written and verbal
  • ability to present ideas clearly and concisely
  • Working knowledge of Microsoft Office
  • Working knowledge of Salesforce CRM database
  • Experience using Ticketmaster
  • Experience using Archtics Ticketing System

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