Ticket Administrator
On-siteJohannesburg, Gauteng, South Africa
Johannesburg, Gauteng, South AfricaOn-siteFull Time
Full Time
Job Summary
Process ticket orders accurately and monitor inventory levels to ensure availability. Respond promptly to customer inquiries via phone, email, and live chat while assisting with purchases, exchanges, and refunds. Resolve ticketing discrepancies and collaborate with event organizers to configure systems and implement best practices. Maintain precise records of sales data and generate reports to analyze trends. This role supports Ticketpro's mission to revolutionize event experiences across South Africa.
Required Qualifications
- Previous experience in ticketing, customer service, or administrative roles preferred
- Excellent communication and interpersonal skills
- Strong attention to detail and organizational abilities
- Ability to work efficiently under pressure and meet tight deadlines
- Proficiency in Microsoft Office and ticketing software platforms
Hiring someone like this?
Get your role in front of qualified candidates on Sorce.