Theatre Manager
On-siteRichmond Hill, Ontario, Canada
Job Summary
Maintain seamless operations for Amusement, Food and Beverage, Guest Service, and Retail while ensuring facility standards and regulatory compliance. Execute Groups & Events, manage theatre budgets, and drive revenue growth to strengthen the company's market position. Recruit, interview, train, and coach venue management staff, implementing appropriate disciplinary actions for performance and behavioral management. Prioritize multiple activities during high-volume periods while meeting financial targets and reporting responsibilities. Schedule flexibility for extended hours is required.
Required Qualifications
- experience in a similar environment
- analyze and interpret the needs of customers and offer appropriate options, solutions, and resolutions required
- demonstrated the ability to lead a team during high volume business periods in multiple departments
- prioritize and manage multiple activities, attend to employee's development while continuing to meet financial targets and reporting responsibilities
- strong conflict resolution, negotiation, and objection handling skills
- comfortable building and maintaining relationships with corporate departments, key business partners, employees, and guests
- Proficient with Microsoft Office Suite
- schedule flexibility to work extended hours as required
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