The UPS Store Center Associate
On-siteNew Haven, Connecticut, United States
Job Summary
Delivers outstanding customer service to walk-in customers and telephone inquiries while receiving and processing packages for courier shipment. Operates copiers, fax machines, binding equipment, laminating machines, and point-of-sale devices in an expert fashion, offering viable shipping solutions and advising on product and service options. Continuously practices good listening skills and maintains a clean, organized, and safe working environment. Performs other duties as assigned in a fast-paced environment. Requires a high school diploma, strong computer and phone skills, and availability for 24 to 30 hours per week including weekends.
Required Qualifications
- High school diploma or GED
- Strong computer skills, including Microsoft Office and Adobe Suites
- Outstanding phone skills
- Strong verbal and written communication skills, including spelling and math
- Prompt, reliable, and responsible
- Able to lift 40+ pounds
- Willing and able to work 24 to 30 hours per week for a 5-day work week
- Should be available to work Weekends (Saturday and Sunday)
Desired Qualifications
- previous retail sales experience
- strong computer and internet skills
- a friendly and genuinely helpful demeanor
- a professional appearance
- fast learner
- knowing best practices related to the industry
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