The North Face: Supervisor - Natick
On-site · Natick, Massachusetts, United States
Job Summary
Supervisor at The North Face in Natick leads store operations and supports the leadership team to deliver a best-in-class customer experience. Responsibilities include coaching and developing associates, monitoring key performance indicators to achieve sales goals, modeling selling behaviors, supervising daily store operations (opening/closing, floor coverage, task delegation), supporting stockroom activities and inventory integrity, assisting in training and onboarding new team members, maintaining visual merchandising standards, and participating in community engagement while upholding safety and store policies. Key skills include coaching, communication, driving results through store teams, merchandising, inventory control, and ability to stand and perform physical tasks as needed.
Required Qualifications
- 1+ years of retail or store leadership experience in a fast-paced, customer-focused environment
- High School Diploma or equivalent preferred
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