The North Face: Sales Lead - Birch Run Premium Outlets
$34,802–$43,056 year
On-site · Birch Run, Michigan, United States
Job Summary
Sales Lead at The North Face Birch Run Premium Outlets responsible for delivering high levels of customer engagement and sales performance. Responsibilities include coaching and supervising store associates, providing feedback to leadership, assisting in achieving sales goals, and stepping in for the store manager when needed. The role emphasizes fostering an inclusive, consumer-centric store environment, modeling brand-selling behaviors, and driving operational excellence through team coaching and performance management. Required/preferred qualifications include retail experience, a high school diploma or equivalent, strong communication skills, ability to coach diverse teams, and comfort with standard office/retail software; the role requires standing and physical activity typical of retail environments. The position is part-time with a stated hourly pay range and potential incentives, located in Birch Run, MI.
Required Qualifications
- 1 year of related professional retail experience is preferred but not required
- A High School Diploma or equivalent is preferred; hands-on experience and demonstrated achievements are valued
- Proven ability to drive results through store teams and exceed sales and profit goals
- Proven ability to drive results through team coaching and operational excellence
- Skilled in coaching, motivating, and building high-performing, diverse teams
- Strong verbal and written communication skills with the ability to influence across all levels
- Solution-oriented and flexible in a fast-paced, dynamic retail environment
- Capable of working independently, managing shifting priorities, and meeting business expectations
- Comfortable using word processing, spreadsheets, and retail software tools
- Ability to stand and move throughout the store for extended periods and perform physical tasks such as bending, reaching, squatting, climbing ladders, and lifting light to moderate weight, with or without reasonable accommodation
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