Testing Lead - (Healthcare Payer)

Job Summary

Required Qualifications

• •Extensive knowledge of health plan operations
• •Strong technical background, with ability to generate test cases supporting Avalon's applications, query databases with T-SQL, and invoke APIs with a test harness such as Postman
• •Strong project management skills: communications, organization, familiarity with Agile and Waterfall project delivery processes and tools
• •Persistence, assertiveness, and a drive for continuous improvement
• •Experience supporting a variety of testing approaches, with the ability to independently generate appropriate test scenarios
• •Query databases to analyze logs and generate test cases, with intermediate-level T-SQL query skills
• •Guide the client through testing strategy and test case development
• •Coordinate client and Avalon environment availability – security, data, connectivity, environment readiness and application provisioning
• •Create/maintain all testing artifacts, including test plans, requirement traceability, and defect management
• •Enhance implementation materials to support continuous improvement
• •Minimum of five years of IT experience in some combination of testing, development and project management roles
• •3+ years of relevant work experience
• •Bachelor's degree in Business or similar field or equivalent work experience
• •At least 3 years of experience developing and managing business requirements throughout a project lifecycle
• •Experience in or knowledge of the health care business and customer service
• •Intermediate knowledge of Microsoft Excel and Access
• •Experience with use case testing
• •1 - 2 years' experience in reporting, with a preference for intermediate knowledge of SQL
• •Knowledge of one or more of the following areas of health plan operations - configuration, utilization, claims processing, and/or reimbursement
• •Proven analytical and project management skills, including a thorough understanding of how to interpret customer business needs and translate them into application and operational requirements
• •Facilitation skills that include workgroup leadership, problem resolution across multiple groups, etc.
• •Willingness to work in various capacities and to learn new skill sets
• •This position is eligible for remote work, but quarterly travel will be required to Avalon's corporate office located in Tampa, Florida

Desired Qualifications

• •Healthcare industry experience – claims, remittance advice, eligibility and prior authorization knowledge is highly valued
• •Insight into HIPAA transaction processing on common adjudication platforms is preferred
• •Experience monitoring endpoints in a cloud-based environment with tools such as AppDynamics
• •Comfortable in a high-visibility, individual contributor role with the ability to work cross-functionally and with all levels of the organization
• •Demonstrated ability to lead a team through problem solving and creative solutioning
• •Demonstrated ability to deliver results while balancing competing priorities and timelines