Test Centre Associate - Leeds
On-site · Leeds, England, United Kingdom
Job Summary
Test Centre Associate at Leeds supporting DVSA theory test operations: invigilate exams, ensure test integrity and security, check candidate IDs, book candidates into the system, explain test processes, and handle incidents. Responsibilities include daily test centre opening/closing, reviewing tests, maintaining equality and inclusion standards, and providing high-quality customer service under pressure. Flexible part-time shifts include mornings, afternoons, evenings, and weekends; candidate needs include staying calm, accurate, and adaptable while supporting diverse customer groups.
Required Qualifications
- A full UK driving licence
- Significant demonstrable experience in providing high-quality customer service
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