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PearsonPosted 1 week ago

Test Administrator (Victoria, AU) (25626)

$80,891–$80,891 year

On-siteVictoria, Central and Western, Hong Kong

Full TimeEnterpriseEducational Services

Job Summary

Provide an exceptional customer service and secure exam delivery environment by checking candidate identification, explaining exam procedures, and proctoring tests. Troubleshoot technical issues with internal departments and escalate policy breaches immediately. Complete light housekeeping duties including vacuuming floors and sanitizing keyboards after each candidate. Adhere strictly to all testing procedures and company policies. Work weekday and weekend shifts between 7am and 11pm as a casual employee.

Required Qualifications

  • High school diploma or equivalent
  • Must be able to sit for long periods of time
  • Must be able to bend and lift to 20 lbs with independently
  • Must be comfortable in a quiet testing environment
  • Must be able to hear soft voices
  • Must be able to see details from a distance

Desired Qualifications

  • Minimum of 1 year customer service experience
  • Experience proctoring or invigilating exams
  • Beginner to intermediate experience in Microsoft Office (Word, Excel, and Outlook)
  • Detail Oriented
  • Communication Skills
  • Problem Solving
  • Customer Focus
  • Ethics and Value

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