Test Administrator (Milwaukee, WI)
$36,920–$36,920 year
On-site · Milwaukee, Wisconsin, United States
Job Summary
Provide a secure exam delivery and superior customer service in a quiet testing environment. Responsibilities include checking in testing candidates and verifying identification, explaining the exam process, proctoring/invigilating during exams, troubleshooting technical issues with internal teams, and completing light housekeeping such as vacuuming and sanitizing keyboards after each candidate. Must be able to work a variety of shifts from Monday through Saturday (8:00 AM–8:00 PM), about 2 Saturdays per month; part-time 12–18 hours per week with potential for more hours. Requires high school diploma or equivalent, 1 year of customer service experience (proctoring experience preferred), proficiency with Microsoft Office, and ability to sit for long periods and assist candidates to/from testing rooms. Scheduling is at least 2 weeks in advance.
Required Qualifications
- High school diploma or equivalent
- Minimum of 1 year customer service experience
- Experience proctoring or invigilating exams is highly preferred
- Must be flexible in work hours and days
- Beginner to intermediate experience in Microsoft Office (Word, Excel and Outlook)
- Must be able to sit for long periods of time and also escort candidates to and from testing room
- Must be able to bend, stoop and lift up to 20 lbs. with reasonable accommodation
Desired Qualifications
- High school diploma or equivalent
- 1 year customer service experience preferred
- Experience proctoring or invigilating exams is highly preferred
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