Territory Services Manager
$130,410–$201,960 year
On-siteRaleigh, North Carolina, United States or Tysons, Virginia, United States
Job Summary
Manage revenue and booking across assigned accounts and territories while meeting margin targets and year-over-year growth forecasts. Develop internal business partnerships with the sales team and alliance programs to expand the Red Hat portfolio, then provide accurate weekly revenue forecasts for all subregions. Navigate escalation procedures to resolve issues, negotiate master services agreements, and support customers through on-site meetings to build executive relationships. Contribute to interviewing and screening subcontractor associates while collaborating with talent teams on hiring plans and capacity. Maintain an active clearance to oversee complex teams within the intelligence community.
Required Qualifications
- Customer-focused intelligence community field services sales and delivery experience
- Experience with sales cycles and providing services approach to the sales teams and public sector customers
- Experience presenting to and managing executive relationships with customers
- Record of successfully overseeing and managing multiple accounts, including services sales cycles
- Understanding of Red Hat's offerings and solutions
- Experience managing large and complex teams, including a background in clearance processes and requirements
- Expert-level presentation skills proven through presentations at conferences or customer meetings
- Experience with cross-functional collaboration within a software company or equivalent
- Experience with people management responsibilities
- Experience managing large customer programs, solutions, or territories
- An active clearance or the ability to obtain one
- Successful applicants must reside in a state where Red Hat is registered to do business
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