Territory Sales Representative
On-siteNorman, Oklahoma, United States
Job Summary
Meet or exceed revenue objectives for assigned territory accounts by penetrating new opportunities through phone, email, and face-to-face contact while driving profitable recurring growth. Ensure high customer satisfaction and retention by monitoring order activity, addressing issues promptly, and maintaining NPS scores above 60 and return rates under 12%. Document all interactions in the ERP system, provide sales performance reports, and gather market intelligence to inform company strategy. Collaborate with internal teams to resolve delivery issues and share best practices. This role involves extensive travel visiting collision repair shops and handling auto parts, requiring a valid driver's license and physical endurance. Empire Auto Parts offers health benefits, 401K matching, and paid time off.
Required Qualifications
- High school diploma or equivalent
- Valid driver's license & clean driving record
- Strong Work Ethic
- Commitment
- Proactive Mindset
- Excellent interpersonal and customer service skills
- Excellent sales and negotiation skills
- Excellent organizational skills and attention to detail
- Strong analytical and problem-solving skills
- Ability to function well in a high-paced environment
- Goal oriented
- Self-motivated
- Competitiveness
- Confidence
- Networking Ability
- Physical Endurance
- Handling and Moving Parts
- Physical Endurance: This role may involve extensive travel, sometimes covering large territories, visiting collision repair shops, auto body workshops, and other potential clients. Representatives may need to spend long hours on the road, driving between locations, which can require physical endurance
- Handling and Moving Parts: Territory Sales Representatives in the aftermarket collision auto parts industry may need to handle and demonstrate various auto parts, such as bumpers, fenders, hoods, or other components. They may need to lift, carry, and maneuver these parts during presentations, trade shows, or when assisting clients with product inquiries
- Work Environment: Representatives in this industry may encounter varying work environments, such as collision repair shops or workshops. These environments can be noisy, dusty, or involve exposure to chemicals, so individuals should be comfortable working in such conditions
- Driving and Navigation
- Good driving skills, a valid driver's license, and familiarity with navigation tools are essential
- Navigating through different territories, finding addresses, and driving safely are critical aspects of the role
Desired Qualifications
- Knowledge of and interest in automobiles, including parts and functionality
- Sales Experience with smaller/ Startup companies
- Multilingual skills
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