Territory Manager
$62,673–$75,207 year
On-siteOwensboro, Kentucky, United States
Job Summary
Manage territory profit and loss, monitor performance metrics, and identify high-priority tasks to drive revenue growth and profitability. Oversee day-to-day branch operations, including maintaining standards, resolving issues, and leading change initiatives. Supervise staff by handling hiring, scheduling, performance reviews, and conflict resolution while promoting a culture of safety through on-site visits and investigations. Retain and expand customer accounts, troubleshoot service issues, and travel to sites for sales and safety needs. Create price quotes, follow up on leads, and strategize grassroots recruiting to support local market conditions.
Required Qualifications
- Bachelor's Degree or equivalent combination of education and experience
- At least 4 years' professional experience with 2 years of related management experience
- Prior experience in improving customer satisfaction and driving positive business outcomes
- Experience in account management and direct customer interface
- Proven leadership competencies and experience
- Excellent written and verbal communication skills
- Proficient in financial performance analysis
- Success in developing and maintaining customer relationships
- Advanced problem-solving abilities
- Capable of defining problems, collecting data, and making informed decisions
- Ability to prioritize tasks and meet deadlines under pressure
- Proven ability to drive processes and improve operational performance
- Demonstrated leadership competencies
- Experience in hiring, managing, developing, and leading individuals and teams
- Proficient in MS Office suite (Excel, PowerPoint, Outlook) and Teams
- Must have valid driver license, reliable, registered vehicle, and vehicle insurance
- Must be available for flexibility and availability in the evenings and weekends as necessary
- Must be able to stand, walk, sit, talk, and/or hear for long periods of time
- Must regularly lift and/or move up to 10 pounds, frequently lift and/or move 25 pounds, and occasionally lift and/or move 50 pounds
- Must be able to occasionally be exposed to outdoor weather conditions
- Must be able to inspect equipment, detect safety hazards, judge and communicate risks
Desired Qualifications
- Prior experience managing in the staffing industry or similar preferred
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