Territory Manager
On-siteAltamonte Springs, Florida, United States
Job Summary
Develop new accounts and services for existing accounts by planning daily schedules to call on referral sources and customers. Proactively identify and secure new physician practices, health systems, and strategic accounts to drive territory growth and achieve new patient acquisition goals. Educate patients and referral sources on company products while maintaining frequent value-added contact to evaluate needs and encourage patient loyalty. Monitor competition by gathering marketplace information on pricing and delivery schedules, then recommend changes in products, services, and policy based on results and competitive developments. Submit activity reports, weekly work plans, and territory analyses through the Field Automation System, resolve customer complaints, and negotiate contracts with third-party payors and government agencies.
Required Qualifications
- Bachelor's Degree or the equivalent industry experience
- Minimum of five (5) years health care experience including three (3) years in a sales or customer advocate role
- Broad knowledge of bleeding disorder community, specialty pharmacy and infusion sales and customer service experience
- Demonstrated ability to utilize data, reporting tools, and market analytics to identify opportunities, develop territory strategies, and drive business results
- Strong business acumen with the ability to analyze sales performance, referral trends, market dynamics, and competitive activity to inform decision-making
- Proven success in prospecting, new business development, and territory expansion within a healthcare or specialty pharmacy environment
- Customer Service
- Motivation for Sales
- Meeting Sales Goals
- Closing Skills
- Territory Management
- Prospecting Skills
- Negotiation
- Self-Confidence
- Product Knowledge
- Presentation Skills
- Client Relationships
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