Territory Manager S&M Cities Italy
$32,923–$41,154 year
HybridMilano, Umbria, Italian Republic
Job Summary
Drive expansion decisions and coordinate operational improvements for a regional cluster of cities, acting as the single point of accountability for growth and profitability. Own end-to-end city management by setting partner acquisition priorities, executing promotional plans with top partners, and optimizing menu quality and uptime through targeted outreach. Manage pipeline execution, review operational thresholds to prevent content reductions, and lead weekly business reviews to track performance against ambitious targets. Translate complex marketplace metrics into prioritized action plans while mobilizing cross-functional teams to execute playbooks across multiple cities.
Required Qualifications
- a proven bias for action and a track record of hitting ambitious targets without supervision
- fluent Italian
- professional English
- availability to travel regularly across your region for city and partner visits
- experience mobilizing Operations, Sales, Marketing, and account teams that do not report to you
- coaching more junior colleagues to execute your playbooks
- proven success managing partners and negotiating commercial terms
- experience in a marketplace, retail, FMCG, or food-delivery environment
- juggling multiple cities, cycles, and stakeholders while keeping every detail polished and every deadline met
- a genuine 'GAS' attitude and the ability to thrive in a fast-paced, constantly evolving, non-vanilla environment
- Previous experience in city launch, territory expansion
Desired Qualifications
- Proficiency in Looker (or similar BI tools) and SQL for data exploration and business analysis
- Hands-on experience with Salesforce for pipeline and account management
- Deep knowledge of the local market dynamics of Italian small and medium cities
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