Territory Manager
On-siteLafayette, Louisiana, United States
Job Summary
Research customers by revenue potential and creditworthiness to build territory plans, sales forecasts, and goals. Initiate relationships with key decision-makers while acting as a trusted advisor to identify needs and close deals. Serve as the primary contact for addressing customer issues, input interactions into CRM, and analyze buying behaviors to monitor industry trends. Represent the company at trade shows and collaborate with branch teams to ensure internal support for customer needs. Maintain product knowledge through ongoing training and manage follow-ups using tracking systems. This role requires at least two years of direct sales experience, a valid driver's license, and proficiency in CRM and Excel.
Required Qualifications
- At least 2 years of direct sales experience
- High School Diploma or General Education Diploma (GED)
- Valid driver's license
- professional personal appearance
- Knowledge of HVACR wholesale distribution
- Understanding of customer business operations
- Understanding of profitability factors
- Understanding of internal company operations
- Understanding of company programs
- Understanding of company differentiators
- Basic mechanical aptitude
- Ability to develop customer expansion strategies
- Ability to develop sales forecasts
- Skill in identifying high-value opportunities
- Skill in uncovering business potential
- Skill in diagnosing problems
- Skill in linking solutions to customer needs
- Strong listening skills
- Strong questioning skills
- Two-way communication skills
- Ability to present programs professionally
- Ability to influence
- Ability to negotiate
- Ability to drive customer decision-making
- Skill in adapting to different personalities
- Skill in diplomatically addressing issues
- Ability to prioritize tasks
- Ability to manage time effectively
- Skill in executing and implementing sales programs
- Ability to coordinate with stakeholders
- Experience using tracking systems to manage follow-ups and action items
- Proficiency in CRM software
- Proficiency in Excel
- Proficiency in Word
- Proficiency in PowerPoint
- Proficiency in Outlook
- Ability to use data tracking
- Ability to use presentation software
- Ability to use Point-of-sale software
Desired Qualifications
- Basic mechanical aptitude (helpful)
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