Terminal Operations Manager - Onsite
On-site · Soldotna, Alaska, United States
Job Summary
Lead the Soldotna terminal's operations with a safety-first mindset; oversee daily terminal operations including receiving, loading/unloading, staging, dispatch, yard activity, fleet coordination, and service execution. Develop and coach the local team, manage staffing, onboarding, training, and performance management; control terminal expenses and labor planning; drive process improvements using KPIs and reporting. Build and maintain customer relationships, collaborate with Sales on pricing and growth opportunities, and represent Odyssey in the local market. Drive SOPs and standard operating practices to improve dock, office, city, linehaul, dispatch, and supervisory functions; partner cross-functionally to strengthen service execution and workforce planning.
Required Qualifications
- 5+ years of logistics, 3PL, terminal, distribution center, cross-dock, freight forwarding, trucking, or transportation operations experience
- 2+ years of people leadership experience, including coaching, training, staffing, performance management, and employee engagement
- Strong understanding of terminal operations, safety compliance, service execution, labor planning, and cost control
- Financial acumen, including experience with P&L, pricing levers, cost-to-serve, margin analysis, or operating expense management
- Customer-facing communication skills with the ability to build relationships, resolve issues, and represent the business professionally
- Ability to lead changes, standardize processes, improve performance, and drive measurable operational results
- Proficiency with Microsoft Office Suite and reporting tools/operational systems
- Outside sales, business development, customer prospecting, or logistics sales experience preferred
- Ability to become certified forklifts
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