Tennis Shop Attendant
On-siteSan Francisco, California, United States
San Francisco, California, United StatesOn-sitePart TimeSmall
Part TimeSmall
Job Summary
Greet members and guests in a courteous manner while operating a point-of-sale system for merchandise and rental purchases. Organize and facilitate tennis play by arranging matches, scheduling, organizing league play, and helping facilitate mixers and tournaments. Communicate and respond to inquiries regarding course conditions and special events via phone, email, and in person. Tidy, dust, and maintain the overall appearance of the Tennis Shop, then assist with monthly inventory and supply orders. Maintain regular and reliable attendance based on business expectations.
Required Qualifications
- Experience working as a customer/guest service representative in a retail and/or hospitality environment
- Must have excellent customer service skills including outstanding communication skills
- A team player with a 'can-do' positive attitude and ability to resolve concerns and issues as they arise
- Have a professional work ethic, including being punctual, reliable, trustworthy, with desire and ability to provide high end customer service to members, guests and co-workers
- Detail oriented and ability to follow direction and established procedures
- Excellent oral and written English communication skills
- Computer literate with an Intermediate knowledge of Internet Explorer and Microsoft Office (Word, Excel, Outlook and PowerPoint)
- Experience using a POS system
- Physical requirements include the ability to stand for long periods of time and lift/push/pull up to 50 lbs., reach over shoulder/head and outward
- Regular and reliable attendance based on business expectations and needs
- Background investigation
- Pre-employment drug testing
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