Tennis Club - Membership Service Repre

The Membership Service Representative position at the YMCA involves handling front desk responsibilities such as guest tours, new membership sales, member renewals, providing information to members in-person and over the phone, enforcing guest pass policies, and managing program registrations. Key responsibilities include developing relationships with members, ensuring excellent customer service, maintaining accurate membership records, and supporting membership acquisition goals. Required qualifications include a high school diploma or GED, strong customer service skills, enthusiasm, good judgement, and organizational capabilities.