Tenant Services Supervisor
$62,858–$68,578 year
On-site · Brooklyn, New York, United States
Job Summary
Tenant Services Supervisor oversees the Tenant Services Office at 90 Sands St, Brooklyn, guiding program development and events to foster community engagement among residents at permanent, supportive housing. Responsibilities include managing the Tenant Services calendar and newsletter, supervising Tenant Service Coordinators, providing coverage for activities, coordinating a range of resident programs, identifying external partners for volunteers and programs, hosting monthly meetings with building management and onsite social services, gathering resident feedback, and collaborating with External Affairs and Property Management on volunteer events. Requires a High School diploma or equivalent, with Master’s degree preferred; strong writing, interpersonal, and organizational skills; ability to travel across NYC; proficiency in Word, Excel, Publisher, and Access; and a preferred valid driver’s license. This role is 35 hours weekly, Mon-Fri 9:00 am–5:00 pm, with some evening/weekend flexibility, and may require travel between two building sites in the same borough.
Required Qualifications
- High School diploma or equivalent
- Ability to travel to locations throughout New York City
- Excellent writing, interpersonal, and organizational skills
- Ability to multitask and shift easily between tasks
- Proficiency in using Microsoft Word, Excel, Publisher and Access
- Valid NY, NJ, CT, or PA driver’s license with a good driving record, as defined by Breaking Ground, is preferred
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