Tenant Services Coordinator
On-siteAtlanta, Georgia, United States
Job Summary
Answer phones, communicate with tenants, and maintain insurance certificates while managing the work order system and emergency procedures. Process invoices, prepare monthly billbacks, and coordinate move-in/move-out documentation and conference center reservations. Respond to tenant needs to ensure administrative and building technical staff resolve problems promptly. Maintain updated contact lists, engineer on-call binders, and support tenant events. Contribute to process improvement initiatives and create efficiencies in tenant outreach programs. Participate in monthly building walks and tenant visits. This 100% in-office role requires standard business hours and working knowledge of Microsoft Office Suite.
Required Qualifications
- High School Diploma/GED
- up to 2 years of job-related experience
- Bachelor's Degree preferred
- Working knowledge of Microsoft Office Suite
- Basic math skills with ability to calculate percentages, discounts, and markups
- Strong organizational skills with an inquisitive mentality
- Communication skills sufficient to exchange straightforward information with tenants, vendors, and team members
- Applicants must be currently authorized to work in the United States without the need for visa sponsorship now or in the future
- Participates in monthly building walks and tenant visits
- Infrequent travel required
- 100% in-office
- working in office during standard business hours
- Remote work or telecommuting is not an option for this position
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