Tenant Services Coordinator
$41,600–$54,080 year
On-siteClayton, Missouri, United States
Job Summary
Answer phones, communicate with tenants, and maintain paper and electronic files while processing invoices and coding work orders for monthly billbacks. Manage the work order system, follow up on specific orders, and assist with emergency procedures including fire drill preparations. Respond to tenant needs to ensure administrative and technical staff resolve problems promptly, and coordinate move-in/move-out documentation and policy reviews. Maintain updated tenant contact lists, update engineer on-call binders, and support tenant events and conference center reservations. Contribute to process improvement initiatives and create efficiencies in tenant outreach programs. Participate in monthly building walks and tenant visits. This role supports the team in executing deliverables and customer service to maintain and increase occupancy at Lincoln Property Company.
Required Qualifications
- High School Diploma/GED or equivalent experience
- up to 2 years of job-related experience
- Bachelor's Degree preferred
- Working knowledge of Microsoft Office Suite
- Basic math skills with ability to calculate percentages, discounts, and markups
- Strong organizational skills with an inquisitive mentality
- Communication skills sufficient to exchange straightforward information with tenants, vendors, and team members
- Applicants must be currently authorized to work in the United States without the need for visa sponsorship now or in the future
- Participates in monthly building walks and tenant visits
- Infrequent travel required
- This position is 100% in-office
- The role requires working in office during standard business hours
- Remote work or telecommuting is not an option for this position
Desired Qualifications
- Bachelor's Degree preferred
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