Tenancy Wellbeing Coach - Intensive
$33,646–$37,498 year
HybridShipley, England, United Kingdom
Job Summary
Intensively manage a caseload of tenants with multiple care and support needs to enable them to sustain their tenancies and improve overall wellbeing. Conduct comprehensive assessments for current and prospective tenants to identify specific requirements, developing outcome-focused tenancy intervention plans in partnership with residents while setting clear goals and tracking progress. Identify and link tenants with specialist services to address unmet needs, monitor engagement with support resources, and safeguard vulnerable individuals from risks such as abuse and neglect. Collaborate with local authorities, social care, and health systems to secure appropriate support and advocate for policy improvements. Periodically review intensively managed tenancies with stakeholders to assess readiness for transition to general tenancy management. Requires a full driving license, access to a vehicle, and an Enhanced DBS check. Starting salary of £33,646 p/y rising to £37,498 with service.
Required Qualifications
- A strong awareness of the barriers that vulnerable individuals with support needs face in securing housing and sustaining a tenancy, with the ability to navigate and address these challenges effectively.
- Proven experience in tenancy and estate management, including knowledge of standards, best practices, and enforcement procedures.
- Extensive experience managing customers with multiple and complex needs, including those exhibiting challenging behaviours, with a focus on positive outcomes.
- Demonstrated ability to negotiate and influence service provision.
- Excellent verbal and written communication skills, enabling you to engage effectively with individuals from diverse backgrounds and build strong relationships.
- The capacity to prioritise your workload and manage active cases efficiently, even in the face of continuous crisis situations.
- A full driving license and access to a suitable vehicle for work, allowing you to meet the mobility demands of the role.
- Right to work in the UK - Visa Sponsorship is not available.
- An Enhanced DBS (Disclosure and Barring Service) check will be required for the successful candidate as part of the pre-employment process - Criminal Conviction Checks
Hiring someone like this?
Get your role in front of qualified candidates on Sorce.