Temporary Senior Manager, Creative Operations
$92,246–$125,000 year
HybridAustin, Texas, United States
Job Summary
Co-architect scalable creative operations systems to streamline end-to-end workflows and eliminate bottlenecks across design and marketing stakeholders. Lead the transformation of creative process maturity by establishing clear intake, prioritization, feedback loops, and measurement frameworks. Own and manage creative production timelines, trafficking, and deliverables while rolling up sleeves to support daily execution. Build robust capacity and resource planning models that align team bandwidth with business priorities, forecasting needs in real-time based on shifting demand. Develop and manage a flexible network of freelance talent, vendors, and agencies to augment internal capabilities. Partner with leadership to pilot AI tools and automation solutions that improve output speed and quality. Support budget management, forecasting, and vendor oversight to ensure cost efficiency and operational ROI across all creative workflows. Act as the connective tissue between creative, channels, editorial, and finance, translating needs into operational plans through shared roadmaps and reporting dashboards.
Required Qualifications
- 6+ years of experience working in an Creative Operations role in-house or at a creative agency
- Ideally has had creative agency experience and understands the nuanced differences in creative orgs, skill sets, and specific disciplines
- Experience working in a fast-paced environment, especially on multiple brands at one time
- Detailed understanding of design, copy, video, and digital best-practice guidelines
- Strong understanding of different marketing platforms with regards to creative deliverables
- Budget management and optimization experience
- Expert level communication and problem solving skills
- Must have the ability to thrive in ambiguity, viewing it as an opportunity to problem solve rather than a challenge
Desired Qualifications
- Ideally has had creative agency experience and understands the nuanced differences in creative orgs, skill sets, and specific disciplines
- Social Media and Digital first production expertise is highly desired
- The desire to build strong relationships across the organization and with external partners/agencies; demonstrates solid interpersonal and intrapersonal skills
- Leads as a team player, with the ability to manage projects aligned with cross-functional departmental goals
- Growth mindset ready to take on new challenges and opportunities as the marketing and editorial landscapes continue to evolve
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