Temporary Sales Associate
$31,200–$50,440 year
On-site · Troy, Michigan, United States
Job Summary
The Sales Associate serves as the front-line ambassador for Coach, delivering an elevated, personalized shopping experience and supporting daily store operations. Responsibilities include representing the brand with style and service standards, building lasting client relationships through personalized styling and product expertise, driving sales via cross-selling and upselling, utilizing POS and clienteling tools, and executing personal sales plans to meet KPIs. Daily tasks cover sales activities, cash wrap, inventory processing, replenishment, visual merchandising, maintaining a clean and organized floor and stockroom, processing transactions (purchases, returns, exchanges, online pickups), supporting inventory cycles, and collaborating with teammates. The role emphasizes omnichannel selling, social selling (including short-form video), brand initiatives, training participation, and a collaborative, inclusive team environment. Required qualifications highlight luxury retail experience, POS proficiency, strong English, clienteling and data acquisition skills, familiarity with social media and live-stream demos, and the ability to adapt in a fast-paced retail setting with flexible scheduling and physical requirements.
Required Qualifications
- 1+ years of sales experience (luxury retail preferred)
- Knowledge of fashion trends and competitors
- Experience with POS operation, basic computer proficiency (iPad/laptop, Mobile POS)
- Walkie-talkie use
- Ability to read price/release sheets
- Strong English proficiency
- Luxury retail background
- Social media savvy
- Experience with live-stream shopping or video demos
- Clienteling and data acquisition skills
- Ability to work in a fast-paced environment
- Schedule flexibility including nights, weekends, peak seasons, and holidays
- Ability to lift at least 25 lbs. regularly (up to 50 lbs, occasionally)
- Ability to climb, bend, kneel, and maneuver on the sales floor and stockroom
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