Temporary Patient Services Representative

Greet patients and visitors, provide directions, and answer inquiries while operating a multi-line telephone. Direct calls appropriately, work within an electronic medical records system, and ensure accuracy in patient and billing information. Verify patient insurance and benefit coverages, collect and process co-pays and account payments, and update and maintain patient records. Maintain confidentiality throughout all interactions. This role supports the admitting team with scheduled leave assistance and moving paper files to digital records. No supervisory responsibilities are required.