Temporary Part-Time Spa Therapist - Robson Street Lush Spa
$47,840–$47,840 year
On-siteVancouver, British Columbia, Canada
Job Summary
Collaborate with the team to exceed daily sales goals and lead the delivery of the full catalog of spa treatments. Perform best-in-class treatments while providing guidance on product information throughout the client experience. Educate customers on brand values including ethical sourcing and vegetarian standards to drive community engagement. Maintain strict compliance with company policies, health and safety standards, and inventory rotation rules. Manage stock levels, uphold merchandising design standards, and ensure a clean work environment. Show up on time for flexible hours including evenings, weekends, and holidays to support shop operations.
Required Qualifications
- 1-2 years massage therapist experience in spas and wellness locations
- strong understanding of spa and wellness business processes and opportunities
- Ability to learn and administer full catalog of spa treatments on offer
- Knowledge and interest in skincare, natural beauty and ethical business
- Ability to work flexible hours to meet the needs of the shop including holidays, evenings and weekends
- Passionate about all things wellness, and delivering the ultimate engaging client experience
- Outstanding customer service mindset with ability to create meaningful customer experiences
- Proven manual dexterity ability
- Proven customer/client consultation experience
- Experience working in a team environment
Desired Qualifications
- Experience with consultation-based customer service models
- Spa therapy/massage therapy qualification or certification
- Experience in cross cultural collaboration and DEIB or social justice training
- Fluency in Mandarin, Spanish, French or other languages
- Experience supporting promotional/special events within the community
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