Temporary Leasing Consultant
On-site · Gaithersburg, Maryland, United States
Job Summary
Temporary Leasing Consultant role focusing on determining eligibility and processing applications for HOC's low and moderate income housing programs. Responsibilities include interviewing and prequalifying applicants, providing information on housing programs via telephone or walk-ins, preparing and executing leases, maintaining monthly recertification schedules, managing applicant/resident databases and files, responding to inquiries from applicants and agencies, supporting marketing programs, and performing administrative tasks. Requires knowledge of leasing, fair housing and assisted housing program guidelines, strong computer skills, and excellent customer service. Daily duties involve coordinating with the general public, interpreting program regulations, and ensuring timely completion of department tasks under general supervision.
Required Qualifications
- High school or equivalent; some college preferred
- Experience: At least one year of administrative experience and one year of rental, sales or property management experience
- Knowledge of assisted housing program guidelines and Fair Housing law
- Demonstrated experience with personal computers, software applications and database management
- Good oral and written communication skills
- Demonstrated ability in all aspects of customer service
- Preparation of certification and recertification packets for mailing
- Scheduling of case conferences, lease signings, staff meetings, and group sessions
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