Temporary Certification Specialist
RemoteUnited States
Job Summary
Present and convey client information to independent contractors in live virtual environments, co-facilitating certification groups and hosting refreshers to ensure contractors stay updated on policies and procedures. Create and update certification content, collaborate with campaign managers to maintain current client materials, and re-certify existing contractors on new information. Complete daily roll-ups on class progress, provide one-on-one support to contractors behind on content, and assist new hires during their first weeks of service. Gather feedback from contractors to identify trends and implement evaluation techniques for certification processes.
Required Qualifications
- Proficient in Microsoft Suite including Office 365, Excel, and PowerPoint
- Organized and careful about time management
- Outstanding verbal and written communication skills
- Own laptop or desktop computer equipped with an HD webcam
- Fast and stable internet connection
- Headset fitted with a microphone
- Technological Proficiency
- Must be available nights and weekends as needed
- Travel to NexRep headquarters a minimum of twice per year
- Travel to clients' location for business meetings as needed
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