Teller Woodcroft Shopping Center

Teller at Wells Fargo in Durham, NC, serving as a frontline, customer-focused team member who processes routine transactions (deposits, withdrawals, payments, and check cashing) accurately and delivers a welcoming, reliable branch experience. Responsibilities include greeting customers, understanding their needs, guiding them to efficient banking options and digital tools, referring customers to bankers for detailed product discussions, building relationships through active listening, handling transactional and operational tasks with sound risk judgment, and collaborating with branch teammates to maintain strong operations and service. Requires strong communication and active listening to clarify needs, explain solutions, and escalate issues when appropriate; emphasizes accuracy, attention to detail, and adherence to policies and controls; prior cash-handling experience and the ability to support a high-quality customer experience in a fast-paced retail banking environment. Job expectations include working Saturdays and contributing to a risk-aware, compliant culture while delivering consistent customer service and opportunities to grow within the organization.