Teller Willow Bend
On-site · Plano, Texas, United States
Job Summary
Teller role in Wells Fargo's National Branch Network focusing on in-branch transactions, delivering accurate service, guiding customers to digital tools, identifying product or service needs and referring customers to a banker for detailed guidance, and collaborating with branch teammates to ensure smooth operations and a high-quality customer experience. Responsibilities include processing routine service transactions (deposits, withdrawals, payments, check cashing) with accuracy, welcoming customers, understanding needs, directing them to self-service options or the appropriate team member, building relationships, identifying referral opportunities, and escalating more complex issues as needed. Required qualifications include 6+ months of interacting with customers or equivalent experience. Desired attributes include strong verbal communication, active listening, attention to detail, ability to follow policies and controls, cash-handling proficiency, and teamwork in a fast-paced retail banking environment. Job expectations include working a schedule that includes Saturdays.
Required Qualifications
- 6+ months of interacting with customers experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
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