TELLER
On-siteHazard, Kentucky, United States
Job Summary
Conduct routine branch and customer services, accepting retail and commercial deposits, cashing checks, and processing loan payments while maintaining good customer relations. Operate computer terminals to process account activity, resolve problems within authority, and issue official checks or traveler's checks. Balance cash drawers and vaults daily, verify currency, and assist with night depository duties including bag processing and change orders. Cross-sell bank products, answer telephones, and refer customers to appropriate staff. Adhere to all state and federal banking regulations and bank policies while performing duties safely in a non-confined office setting.
Required Qualifications
- High school diploma or general education degree (GED); or one year of related experience and/or training; or the equivalent combination of education and experience
- Work related experience should consist of a cash handling and/or customer service background
- Educational experience, through in-house training sessions, formal school or financial industry related curriculum, should be business or financial industry related
- Basic experience, knowledge and training in branch operation activities, terminology and products and services
- Basic knowledge of related state and federal banking compliance regulations, and other Bank operational policies
- Basic skills in computer terminal and personal computer operation; mainframe computer system; word processing and spreadsheet software
- Basic typing skills to meet production needs of the position
- Basic math skills; calculate interest and balance accounts; add, subtract, multiply and divide in all units of measure, using whole numbers, common fractions and decimals; locate routine mathematical errors; count currency, coin and negotiable instruments in a timely manner
- Effective oral, written and interpersonal communication skills with the ability to apply common sense to carry out instructions, interpret documents, understand procedures, write reports and correspondence, and speak clearly to customers and employees
- Ability to deal with routine problems involving multiple facets and variables in standardized situations
- Good organizational and time management skills
- Ability to work with general supervision while performing duties
- Current driver's license and a vehicle with appropriate insurance coverage if required to drive in the course of performing assigned duties and responsibilities
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